ACHMEA pays out over EUR 100 million to customers hit by January storms

1 March 2018 — Vlad BOLDIJAR
ACHMEA expects to pay out over EUR 100 million to customers who were affected by the storms that hit the Netherlands on 3 and 18 January of this year.

The Dutch insurer said this has become evident now that it has received virtually all the storm damage claims from customers.

The first storm on 3 January 2018 caused extensive damage in the provinces of Noord-Holland, Friesland and Flevoland in particular.

The second storm on 18 January was exceptionally severe, with wind speeds in excess of 120 kilometres per hour and principally affected the provinces of Noord-Holland, Zuid-Holland, Utrecht, Flevoland, Gelderland, Overijssel and the Ijsselmeer area.

"Because this storm also swept across the interior of the country, which happens relatively rarely, the total number of customers affected increased significantly. Wind speeds of gale force 11 were registered, making it one of the ten most severe storms of the past 50 years. The damage inflicted by both storms to houses, business premises, cars and gardens was mainly caused by roof tiles that had blown off, uprooted trees and flattened fences".

Following the 18 January storm, CENTRAAL BEHEER, FBTO and INTERPOLIS received 62,000 claims from private customers and had more than 100,000 customer contacts.

"This does not include the damage to businesses and the agricultural sector. To settle the claims as fast as we could, we assisted our customers online where possible. Almost half of all private claims were handled online".

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