AVIVA France prepared support measures to help health professionals and SME clients

4 May 2020 — Andrei Victor
AVIVA France has pledged a package of specific support measures to help customers and communities through the Covid-19 crisis and lockdown period. These range from premium and rent deferrals, to the creation of a solidarity fund for people who can't.

The measures are designed to ease pressure on doctors, nurses and other frontline care roles. These include the creation of the AVIVA Solidarite Soignants Covid-19 Fund. This will support customers who have tested positive for Covid-19 with a lump sum allowance while they can't work.

The support for health professionals will include:
  • Professional Civil Liability policies extended to cover healthcare employees to work or volunteer for emergency services
  • Breakdown assistance for all caregivers with motor policies
  • Priority treatment for caregivers who test positive for Covid-19 and have an AVIVA Senseo Medical contract, a specific insurance policy for medical professionals

At the same time, AVIVA mentioned it will support the SME clients through the lockdown period, specifically by:
  • Offering flexible payments for general insurance, health and protection premiums
  • Suspending the process of revising premiums based on turnover of business customers
  • Deferring rent for commercial or lease tenants on Aviva-owned premises

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