AZERBAIJAN's Presidential Administration concerned about quality of insurance services in country

 Baku hosts the III National Forum of Insurance Agents.

At the Forum deputy head of the State Insurance Supervision Service under the Ministry of Finance of Azerbaijan, Mushfig Israfilov, said that the Presidential Administration of Azerbaijan received a letter from the Service that the latter gets a great deal of complaints that insurers avoid from compensation payments to policyholders.

"In this regard, the SISS established a special commission to identify and eliminate problems associated with appreciation and protection of the rights of clients. The Commission will study and analyze the situation of each insurance company and even activities of agents of insurance companies. Every Wednesday from 3 pm till 5 pm the Ministry of Finance will hold the open days. Each policyholder will be able to come to the Ministry and file his complaints," Israfilov said.

He points out that in 2014 the Ministry received 1,170 complaints and appeals versus 738 in 2013, and only 20% of last year's complaints were considered well-founded.

"Specially created commission will investigate the causes for the increase in complaints and take appropriate measures to minimize them," Israfilov added. Read the full story
Share |

Related articles

Azerbaijani A-Qroup showed premium growth in the first quarter

A-Qroup based on its 2018 first quarter results saw a gross premium growth assessed at 13% - said the insurer's official report. Insurer's total premium volume amounted to AZN 1.83 million (EUR 0.87 million) in 1Q2018, thus exceeding the similar result of the previous year.

2018-04-19

Insurance market of Azerbaijan in the beginning of 2018

PASHA Sigorta collected in January 2018 more insurance premiums than any other insurance company in Azerbaijan, according to the Financial Market Supervisory Authority (MBNP), January GWP amounting to AZN 41.23 million (EUR 20.14 million) or 49.8% of total in Azerbaijan.

2018-03-08

ON THE MOVE

Three new appointments at XL Catlin insurance operations

XL Catlin insurance operations announced on 4 June three appointments: Donnacha SMYTH as President Global Excess Casualty Insurance; Carla GREAVES as Chief Underwriting Officer, Global Excess Casualty; Aurelie FALLON SAINT-LO as Senior Underwriter, Environmental and Client & Distribution Leader for Western France.

07.06.2018

TOP EVENT

5th Annual Insurance Business Forum "Challenges of the Year 2018"

will take place on September 17-21, 2018 in Sochi
The upcoming Forum, supported by the All-Russian Union of Insurers (ARIA), will logically continue a detailed discussion of the most pressing issues previously raised at ARIA events in 2018: Insurance and Reinsurance International Congress in Moscow and Insurance International Conference in St. Petersburg.

12.06.2018

See all