Michael SMITH will report to Paul KRUMP, Executive Vice President of CHUBB Group and President, North America Commercial and Personal Insurance.
In this role, Michael SMITH will lead the company's claims organization globally and be responsible for all aspects of executive claims management, service and administration for CHUBB through its worldwide network of claims offices.
Michael SMITH has more than 30 years of experience in insurance and law. From 2000 to 2017, he served in executive leadership roles at American International Group, most recently as Chief Transformation Officer.
Frank LATTAL, the company's Chief Claims Officer since 2003, will continue to serve as Senior Vice President, CHUBB Group and will be responsible for managing the company's largest and most complex claims globally. In addition, he will provide strategic leadership and management oversight to the company's Brandywine run-off operations. Frank LATTAL will report to Michael SMITH.