Discover the latest trends in customer experience in financial services

How can finance brands deliver outstanding customer experiences, using advanced digital and multi-channel strategies, insight-led data and tech innovations? Discover at the Customer Experiences in Financial Services Conference!

The event gathers 29 well-known speakers representing banks, insurance companies, as well as investment and management organizations, who will talk about customer experience, technology and innovation in the current context, including:
  • Anthony SCAMMELL, Strategic Service Development Director, Old Mutual Wealth
  • Lorna KUJAWA, Assistant Retail Director, NS&I
  • Stephen MAGORA, Director Data Analytics, Credit Suisse
  • Steve MAILE, Head of Digital, BGL Group - Beagle Street Life Insurance
  • Jonathan HEY, Head of User Experience, Nutmeg
  • Tim PRITCHARD, Managing Director, Customer Experience, Kantar TNS UK
  • Thomas Cowper JOHNSON, Insight Director, ServiceTick Ltd
  • Allison WINDON, Global Customer Experience Director, Allianz Global Corporate & Speciality
  • Keith BOHANNA, Head of Digital Customer Experience, Bank of Ireland
The Customer Experiences in Financial Services Conference takes place on 22 June 2017, at the Cavendish Conference Centre in Central London, being supported by XPRIMM Publications as Media Partner.

More details about the program and the registration procedure are available here.

Related articles

Claims Corporation Network launched a new AI claims system

Claims Corporation Network ("CCN"), a EU TPA Claims Service Provider, has announced the launch of a new AI claims system, "FlightClaimEU", designed to eliminate manual processes used to collect flight delay or cancellation data and distribute compensation to customers.




VIDEO: GIF 2017, LONDON: HRH The Prince of Wales welcome address

"Insurers have to play an important part not only in managing current risks, but also in modelling the future by contributing to a better understanding of risks, to closing the insurance gap and setting an example of responsible investment policy," HRH The Prince of Wales said in his welcome address at GIF 2017.


See all