Don’t miss the International Conference on Insurance Claims, on 29 May

16 May 2024 — Daniela GHETU

Which part of the insurers' activities is more important when customers need to assess the quality of services they receive? Doubtless, the settlement of claims seems the correct answer. The International Conference on Insurance Claims, to take place in Bucharest, on 29 May will address the main aspects related to claims management processes.

Claims management is the insurance operational segment that makes the true reality test in front of the customers. How fast, how empathic and simple, how “fair” is the company paying claims? This is the ultimate quality qualifier which makes customers stay with their insurer long term.

From the customers’ standpoint, this is the reality check that may build or destroy trust. To pass this test with flying colors, insurers need a strong financial base, good risk management, modern technologies to enable efficiency and fight fraud attempts etc. Also, in order to cope with the fast-evolving trends in the industry, they also need a lot of flexibility and resilient systems.

Among the speakers that will share their views on the conference topics, there are:

  • Frank VERSCHUUR, Managing Director Van Ameyde South West Europe 
  • Daniela BĂDĂLUȚĂ, President & Founder, Recrex
  • Carlo TOZZI SPADONI, Head of Continental Europe, Charles Taylor Adjusting PCTSR, Italy 
  • Menekşe UÇAROĞLU, CEO, IUC Group, Türkiye  
  • Cees WERFF, Group CEO, Claims Corporation Network B.V., Netherlands  

The International Claims Insurance Conference is a top-level environment for exchanging business insights on the latest trends in the claims management area, looking at the insurers’ preparedness to cope with the difficult economic environment, the challenges raised by the increasing frequency and severity of weather events, the need to quickly adapt to the public expectations etc.

More details and registration online are available on the conference website.
 

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