ESTONIA: The new software to greatly simplify settlement of home insurance claims

19 March 2024 — Marina MAGNAVAL
Estonia's largest property insurers have adopted the Swedish company CAB Group's MEPS software, which is used to calculate real estate renovations, for example, for home insurance customers.

So far, 21 construction and repair companies have joined MEPS, and in a few months, it has helped to solve nearly 200 damage cases, the Association of Estonian Insurance Companies (EKsL) reports.

According to Taavi Kiibus, digital services development manager of the EKsL, MEPS will bring the Estonian property insurance sector and customer comfort to a completely new level with the digitalization of the workflow. He emphasized that the new software greatly simplifies settlement of home insurance claims.

MEPS is used by five insurance companies - ERGO, If Kindlustus, PZU, Seesam and Swedbank. It covers 90% of the entire Estonian home insurance market.

"The Scandinavian insurance sector has been using MEPS for many years, and customer satisfaction level is high. The Association of Estonian Insurance Companies, in cooperation with CAB Group, has done an excellent job in developing the Estonian language version of MEPS and meeting the needs of Estonian customers. We look forward to a strong and professional partnership to support our customers on the Estonian market", said Anders Melkersson, Commercial Director of CAB Group.

CAB Group AB is a Swedish software development company that enables secure and efficient claim settlement in motor repair, real estate repair and healthcare. The real estate maintenance and repair management software MEPS is already in use in the insurance sector in Sweden, Finland, Denmark, Iceland, and Norway, the Association noted.