Although the Room will look a little different for a while, I feel confident that the right solutions are in place to ensure that face to face business in the market can continue efficiently, effectively and safely, said John Neal, CEO, Lloyd's. He added: COVID-19 has reinforced the need for the market to become more operationally resilient so it can continue to provide customers with products and services, whatever the circumstances. That is why we have taken this opportunity to accelerate the implementation of digital enhancements and technology to complement and connect with the best features of the physical Underwriting Room, as part of our Future at Lloyd's ambition. This includes significantly improving our digital connectivity within the Lloyd's building, creating virtual meeting spaces, as well as building a virtual Room that will enable brokers and underwriters to connect and collaborate online, alongside the physical trading environment.
In preparation for the reopening, Lloyd's has published a guide, so that all possible users and visitors of the room to be aware of the safety rules in place.