Verma joins MetLife from Foot Locker where he was the chief information and customer experience officer. Prior to that, Verma served as vice president of digital and marketing technology for Target. He also has prior eCommerce and mobile experience from roles with Convergys Corporation and Verizon Wireless.
Pawan holds a B.S. in mathematics from Dr. Hari Singh Gour University, an M.S. in computer application and software engineering from Dr. Babasaheb Ambedkar Marathwada University in India and an MBA from Kent State University, Ohio.
Bill Pappas, Executive Vice President and Head of Global Technology and Operations of MetLife, commented:
"We're excited to have Pawan join our leadership team. He sees technology solutions through the eyes of his customers, recognizing the need to balance high tech and human touch to truly enable commercial success. Pawan's leadership experience and customer-centric approach to technology will help us accelerate our digital transformation and ensure we are contemporary in how we deliver what our customers need today - and tomorrow."