Based on the “Overall Performance Assessment”, no company has unsatisfactory ratings, and only two are marked with yellow. According to the “Level of complaints from victims and policyholders,” only one insurer received a yellow mark and a red one.
Quarterly, MTIBU publishes a table with performance assessment of all insurance companies that are members of the bureau. The indicators of insurance companies in the report are presented not in digital format, but are marked with color. Green means excellent, yellow means good, and red means unsatisfactory.