Webinar: Customer Centricity with MS Amlin, Berkshire Hathaway and Ingenin

30 June 2017 —
With customer experience a major challenge across the insurance claims lifecycle, claims leaders from MS Amlin, Berkshire Hathaway Specialty Insurance and Ingenin will share their expert insight on how to deliver a superior claims customer experience at "The Moment of Truth: Deliver Customer-Centric and Seamless Insurance Claims" webinar.

The event takes place on July 18th, 3pm BST. Register now and get exclusive access to actionable insight to develop your customer experience strategy, including:
  • Process claims quicker and give the customer control: Use process automation, self-service claims options and straight through processing, rapidly reduce claims resolution times, to a) make customers happy and b) save you time and money
  • Keep customers in the loop and reduce frustration: Overcome the biggest complaint - not knowing the claim status. Deliver real-time updates using automated communication, customer portals and equipping all touchpoints with up to date information
  • Build transparency and customer focus connecting by your supply chain: Enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
Click here to register and join the webinar live on July 18th, 3pm BST. The registered attendees who are unable to participate at the live event will receive the recordings.

"The Moment of Truth: Deliver Customer-Centric and Seamless Insurance Claims" is organized by Insurance Nexus and supported by XPRIMM Publications as Media Partner.