According to the report, this signals growing investor demand for non-correlated returns, but it also sharpens competition, squeezes pricing power and raises the stakes for differentiation.
Meanwhile, geopolitical pressures — from protectionism and civil unrest to persistent inflation — are complicating underwriting assumptions and dragging volatility into claims environments. Interest rates remain flat across major markets, leaving little room for investment yield strategies to paper over underwriting shortfalls.
Aon’s global analysis of 120 insurers from 2013 to 2024 confirms a clear pattern: Strategic focus and relevance consistently drive stronger financial outcomes — regardless of market conditions. The research shows that:
- The gap in profitability of high and low performers is consistent through the cycle.
- High performers sustain growth and underwriting profits even as rating indexes decrease.
- Customers and distribution partners reward re/insurers that have stayed constant through the cycle with higher growth when rates turn and increase.
- Insurers in the bottom quartile grow faster than the market during the soft phase of the cycle to the notable detriment of underwriting profits.
- In 2024, the cumulative composite of 120 insurers delivered a 14.7% return on average equity (RoAE), a 6 percentage point improvement on the prior 10-year (2013 – 2023) average of 8.7%. The combined operating ratio (COR) of 93.6% was the lowest during this decade and a 3.4 percentage point improvement on the 10-year average.
- Premiums grew 7.5% to USD 1.9T in 2024 and exceeded the 2013-2023 CAGR of 6.4% (excluding the impact of foreign exchange currency fluctuations) — even though this was the third year of deceleration in growth rate from the high of 10.2% in 2021.
- There is high variance in RoAE for different property and casualty segments. For the third consecutive year, the segments with the lowest CORs have the most globally diversified portfolios in both insurance and reinsurance and the most specialized (Lloyd’s/Bermuda specialists, specialty primary insurers).
- Speed and agility;
- Data and analytics;
- Underwriting;
- Talent;
- Distribution;
- Capital.
“Insurers must pivot from product suppliers to performance partners which means being proactive, insightful and deeply attuned to client needs across geographies and sectors. However, legacy operating models, rigid capital structures and siloed distribution strategies are holding some insurers back. This is why Aon’s Strategy and Technology Group has built its data-driven approach and nurtured its talent to create and execute clients plans for resilience and growth”, commented Sherif Zakhary, CEO of Strategy and Technology Group and Inpoint for Aon.
The full report can be found here.
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