POLAND: the pandemic increased demand for life and health insurance as well as travel insurance and telemedicine

10 January 2022 — Marina MAGNAVAL
The pandemic led to an over half-million increase in the number of individual life policies and lower interest in group contracts, Gazeta Ubezpieczeniowa reports referring to the data of the Polish Financial Supervision Authority.

According to Dziennik Gazeta Prawna, at the end of September 2021, there were nearly 9.6 million active individual life policies (vs 9.08 million policies a year ago). GWP from these products reached PLN 4,111 million (vs PLN 3,323 million a year ago). There were also 578 thousand of group contracts that generated PLN 2,654 million in GWP (vs PLN 2,593 million). The number of active individual health insurance policies also increased by 40% to almost 2.3 million units.

Konrad ZAKRZEWSKI, the Managing Director of UNIQA believes that the trend of growing insurance awareness of clients will remain not only during the pandemic, but also after it's over. Jolanta KARNY, president of Aviva Polska, noted clear improvement of social attitude towards the need for life and health insurance. Jan Grzegorz PRADZY?NSKI, President of the Polish Chamber of Insurance, indicates that increased mortality during the pandemic resulted in higher payments under individual life policies. Their growth, especially strong in the first half of 2021, was 26.5%. Experts also note a visible increase in demand for remote consultations.

The pandemic prompted Poles to buy insurance before traveling abroad. "In the past year, we observed the Renaissance of travel insurance. After severe 2020 and the first half of 2021, the next months were already outstanding. In this regard, the volume of Poles' travels abroad even exceeded levels recorded in 2019", said Tomasz Fraczek, President of Mondial Assistance.

Mondial Assistance experts also predict that a long-term effect of the pandemic will convince Poles to use telemedicine. "During the pandemic we have recorded record interest in such services from the clients in Poland. In the first pandemic year we recorded 35% more remote consultations than in the previous year, although the tourist traffic almost froze.... In 2021, the volume of remote consultations was about 24% more than in 2020", explained Tomasz FRACZEK. He expects that interest in this form of medical support will remain even after the pandemic is over, because it is a convenient solution for both the patient and the doctor.

*~1 EUR = 4.58 PLN

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