RUSSIA: VSK: the largest share of claims in 2021 came from voluntary health insurance

17 January 2022 —
According to the preliminary results of 2021, paid claims of VSK (one of the top-10 insurers) for all types of insurance reached almost RUB 37 billion (~EUR 0.44 billion*), and the number of settled claims was about 600 thousand, ASN wrote.

The largest share (over 37%) of claims in 2021 came from voluntary health insurance, 32% of reported claims relate to MTPL, 20% - to Motor Hull.

The company emphasized rapid growth of remote claim settlement and the number of customers using digital services. "Digitalization is a priority direction of our development, now almost 65% of the company's clients choose remote interaction services.... In 2022, we do not expect a significant growth in the insurance market - from 5 to 8%. Motor insurance and voluntary health insurance will remain the main drivers. At the same time, we see potential in new trends - environmental insurance and cyber risk insurance", explained Alexander TARNOVSKYI, General Director of VSK.

* 1 EUR = 84.0695 RUB (01.01.2022)



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