It is noted that the MTPL market has effectively transitioned to a digital format: the share of e-policies reached 99.7% vs 75.9% previously. This reflects the overall digitalization of the industry and preparations for a complete transition to e-policies from 2026.
The average MTPL premium in January-September 2025 more than doubled the previous year's figure, driven not only by higher insured amounts and unprofitability, but also by companies adapting to new legislative requirements, which entailed additional customer service costs.
During the first nine months of 2025, MTPL paid claims under domestic policies exceeded UAH 4.5 billion (~EUR 93.71 million), representing a 30.7% increase in payments and a 3.1% increase in the number of settled claims compared to January-September 2024. Moreover, the average payment rose by 27.5%, driven by higher vehicle repair costs, an increase in traffic accidents, and new settlement procedures stipulated by the updated MTPL law, which came into effect in early 2025.
MTIBU Chairman of the Board, Oleksandr Bernazyuk, notes that the frequency of claims increased by 20% in the first half of the year, and the average damage amount grew by almost a third. Rising repair and spare parts costs pose a serious challenge to pricing policy, forcing the insurance market to balance insurance affordability with an adequate level of coverage.
From January to September 2025, TAS, ORANTA, and KNYAZHA insurance companies received and settled the largest number of claims from traffic accident victims. TAS led in terms of MTPL GWP collected during the reporting period. The top five companies also include ORANTA, KNYAZHA, INGO, and Euroins Ukraine.
Given these performance indicators, the MTPL market continues to demonstrate a gradual but confident adaptation to new economic and regulatory conditions. Despite rising losses and rising costs of vehicle repairs, insurers maintain financial stability while improving their internal processes and expanding customer services.
Transition to electronic insurance contracts, creation of a network of partner service stations, and the ability to quickly settle claims through the European Accident Statement help improve market transparency, reduce payment periods, and strengthen consumer confidence in motor insurance.
These changes, taken together, indicate that the MTPL market is entering a phase of qualitative transformation—from an administrative system to a flexible, customer-focused model based on digital solutions, effective risk management, and openness. This paves the way for further development of the insurance culture in Ukraine and increased financial protection for all road users, the source added.
*EUR 1 = UAH 48.02 (as of September 30, 2025)
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