News - Insurance

EIOPA's Petra Hielkema: Consumer protection must move beyond warnings and disclosure to prevent harm

Consumer protection in an increasingly digital financial market requires a shift from reacting to problems towards preventing them, while ensuring that innovation delivers genuine benefits to consumers. This was one of the central messages of Petra Hielkema, Chairperson of the European Insurance and Occupational Pensions Authority (EIOPA), in her closing remarks at the 13th Joint ESAs Consumer Protection Day, held in Rome on 4 November 2026.

STATISTICS: KOSOVO 3Q2026: MTPL insurance remains dominant

The insurance market of Kosovo totalled EUR 133.9 million at the end of Q3 2026, 4.45% more y-o-y, according to data provided by the Central Bank (CBK). The Bank ceased providing results for the life insurance business, which means this figure is related exclusively to the non-life business.